The Contactless Tech That Can Help Keep Your Attendees Safe

woman points phone at qr code

The past year has ushered in a new normal, where social distancing and other safety practices are more expected. As a result, many event hosts will be looking to contactless event tech to help them deliver essential services.

QR Codes for Ticketing

An event’s ticketing system can present a prime opportunity for viral transmission—people waiting in line in an enclosed space. And if your ticketing system is slow, you can end up with a big crowd of people jostling for attention. This is the kind of situation that should be eliminated to make events safer for people to attend.

QR codes can provide an alternate means of getting people through the check-in system quickly, with minimal contact. A QR code is a randomly generated pattern of black squares and blank spaces that encodes information in its design. It works in almost the same way a barcode does. The code can be scanned by a dedicated reader or by a smartphone. Scanning the code can act as a digital check-in or can provide the user with information they can read on their phone.

This makes QR codes ideal for use in a contactless ticketing system. People can simply print their own ticket at home. At the event, they need only scan their ticket to check in. Or they can generate their ticket at the event at a QR kiosk.

Near-Field Communication Tech to Power an Entire Event

QR codes are a great option if all you need is a ticketing system, but if you want contactless event tech that does more than check people in, near-field communication (NFC) is a better alternative. NFC can be used in a wide range of ways to minimize unnecessary interactions across an entire event.

Interactions at live events are all about an exchange of information. But that info exchange typically means some kind of shared-object contact; for instance, handing over a business card or writing down an email address.

NFC technology presents an easy solution to this problem. NFC powers the latest wearables, including wristbands and badges. It can connect two electronic devices that are within around 4 centimeters (1.5 inches) of one another. Once they’re in range, those devices can quickly exchange small amounts of information. It’s the same kind of tech that powers contactless payment systems and electronic ticketing. Both of these may now become essential at live events.

Attendees and exhibitors can be issued these items without touching shared surfaces. And an NFC-capable badge or wristband can be printed in seconds. This makes check-in much faster and helps eliminate long wait times. Another advantage is that NFC doesn’t use Wi-Fi—so interruptions to Wi-Fi won’t prevent people from using these contactless services.

How could NFC be used for contactless event tech?

  • Wearable badges and wristbands can be issued at check-in without the need to touch shared surfaces.
  • Wearables can be loaded with contact info—even a digital wallet that the user loads with money to make event purchases.
  • They can facilitate contactless payment at food and beverage vendors—no need to handle money, or even touch a credit-card reader.
  • Contactless information exchange at exhibitor booths can replace the use of business cards.
  • NFC readers can be used at session check-in points – Attendees only need to tap their badge to the reader to have their attendance tracked almost instantly and with zero contact.
  • NFC readers can control access to limited sessions by tracking venue and room capacity.

Another benefit is that using NFC generates user data in real time, showing where people are at your event and what they’re doing. For event organizers, this makes it easy to see when the event is at capacity and when and where bottlenecks form. Once you have this information, you can make adjustments on the fly—for instance, adding additional NFC readers at bottleneck locations—to improve traffic flow and facilitate social distancing.

woman holds wristband over scanner

Mobile Event Apps That Do More

Mobile event apps have been around for a while, but they’re likely to become even more popular as a piece of contactless event tech that minimizes unnecessary interactions. Apps present opportunities for branding and marketing, as well as providing information and other services for attendees. They can also be designed to provide other services that reduce the need for contact. For instance, an event app can help attendees:

  • Check-in when they arrive
  • Get information from scanned QR codes and wearables, such as badges and wristbands
  • Submit questions during a Q&A session, removing the need to pass a microphone
  • Make networking appointments and organize leads
  • Get all kinds of essential event information via an event bot

This MUST Be in Your Event App

Event Bots That Provide Answers in an Instant

At big events, one of the major points of contact is information kiosks, where people crowd around, looking for answers and directions. Replacing information booths with event bots that answer questions via the event app is an effective way to solve this problem.

An event bot can be included as part of your event app, or it can be provided as a stand-alone app. The bot can deal with thousands of queries at once, providing accurate answers within seconds. And it allows people to get the information they need without waiting in line, adding to crowds, or interacting with staff.

Bluetooth Beacons to Help Attendees Get Around

Another option for helping attendees navigate a venue is the use of beacons. These are low-powered, low-cost transmitters that communicate using Bluetooth technology. Using beacons is another way to minimize unnecessary contact and reduce the need for information kiosks.

Like NFC, beacons don’t rely on Wi-Fi to operate. Instead, they communicate with Bluetooth-enabled devices. This makes them great for pairing with an event app to provide location-specific information. Deploying beacons around the venue can help people get both directions and info, delivered straight to their phone.

Plan a Contactless Event

Hybrid and Virtual Events are the Ultimate Contactless Event Tech Option

The most effective way to reduce the level of risk at an event is to simply reduce the size of the event. A smaller event, with fewer people, is inherently safer than a big, crowded one. But no event organizer wants to have to turn attendees away.

The ultimate solution is a virtual event—one that’s entirely online, attended via computer. But if that’s not a viable option, a hybrid event is the next best thing. With a hybrid event, your live event content is also available online. That allows people to access content conveniently—from anywhere, and lets you reduce the size of the physical event without sacrificing attendance numbers.

Contactless Tech Makes Events Safer for Everyone

For event organizers, contactless event tech may be the key to bringing events back in a form that everyone can enjoy. Contactless options that reduce the need for unnecessary interactions can not only make an event safer. They can also help people feel safer, which will be just as important when in-person events return.

Jack Connolly

Executive Creative Director

As an experiential creative director, Jack prefers to draw outside the lines. He tells stories with original content and impactful design to ignite meaningful conversation.


Jack brings 20 years of event industry knowledge to ProGlobalEvents. He specializes in building live & virtual platforms for audiences to connect, engage and immerse themselves in the power of a shared experience. His skills range from ideation and concept development to defining an attendee journey through storytelling and design.

Jack understands the creative process is not linear, but a collaborative process between agency and client. He manages teams of designers and technology developers to pioneer impactful brand experiences. His diverse skillset and leadership ensure for award-winning results and memorable impressions.


In 2019, BizBash named Jack one of the top event designers in North America. SXSW awarded his work the “People’s Choice in Innovation” in 2021.

Jerome Nadel

Chief Marketing Officer

Jerome Nadel is Internationally experienced design-led marketing executive (CMO and GM) with a track record of improved market position, revenue growth, and M&A. He is an advance degreed psychologist and user experience product/service design expert, board member and advisor.


Prior to joining ProGlobalEvents |ProExhibits |XtendLive, he has had a variety of chief marketing officer and chief user experience officer roles at companies including Rambus, BrainChip, Human Factors International, SLP InfoWare, Gemplus, and Sagem. He started his career in the IBM Human Factors Labs.


He is also an avid cyclist with National and multiple California State Champion titles.

Ivan Fujihara

Chief Financial Officer

Ivan brings 25+ years in senior level management experience from a variety of technology industries.  His background includes accounting management, analytics and audit management for technology companies.  He has worked with companies such as THX, Ltd, Recruitology , Double Click, Creative Labs and more.  Ivan has also served on the board of Lincoln Families, a non-profit that supports East Bay children with the objective of disrupting the cycle of trauma and poverty.

Matt Rulis

Vice President of Sales

Matt is a marketing professional and has been managing marketing strategies, campaigns and environments for a diverse client base for over 15 years. From a service perspective, Matt and his team of Account Executives focus on fostering relationships to uphold a greater than 99% customer satisfaction rating year-over-year. Additionally, with extensive experience on the client-side of the industry, he understands that alignment between expectation and budget is paramount to a successful project. As a result, ProGlobalEvents' clients can expect a competitive advantage paired with top quality products and services. Matt is an avid fly-fisherman, enjoys most outdoor activities and is a true college football fanatic.

Tom Foley

VP of Operations

Heading the fabrication side of ProGlobalEvents is exhibit and event industry veteran, Tom Foley. For over 35 years he has been responsible for building amazing exhibits and environments for clients. Tom started out in the production area and has broad experience in project and operations management. He currently oversees production, warehouse, graphics and project management departments. Tom studied machine tool technology and welding before entering the industry. As a true "builder" he also enjoys restoring and modifying classic American cars.

Dick Wheeler


Dick serves as President of ProGlobalEvents and President of ProExhibits and is a board member of CEMA (Corporate Event Marketing Association). At ProExhibits he has been nationally recognized as an innovator and driving force in the fast-growing trade show exhibit and event industry. Under his leadership in 1997, the firm received INC magazine’s INC 500 award as one of America’s fastest-growing companies. His informative articles on developments and innovations in the trade show exhibit and event industry have appeared in national trade publications. Dick has a B.S. degree from Wittemore School of Business & Economics at the University of New Hampshire and has completed the Entrepreneurial Executive Leadership Program sponsored by MIT, YEO and INC. He is actively involved in Vistage, an interactive group of over 20,000 CEO’s and presidents worldwide and is a member of CEMA and EDPA.

Jody Tatro

Chief Executive Officer

In addition to being CEO of ProGlobalEvents, Jody is also the CEO of ProExhibits. With Jody at the helm, the company has been recognized repeatedly as one of the Top 50 Women Owned Businesses in Silicon Valley. She has set the outstanding client service standards for which the firm’s account management team is noted. Jody is a recipient of the YWCA’s Tribute to Women Award, the Junior League Community Volunteer Award and is listed in Who’s Who of Women in Business. Following her graduation from California Polytechnic State University in San Luis Obispo, Jody held various sales positions in several technology companies.