5 Things That Must Be in Your Event App

event app

Most of the people who attend your event are likely to do so with a smartphone on their person. It’s a piece of tech everyone has, and if your event doesn’t take advantage of this fact, then you’re losing valuable opportunities. An informative app enhances the event experience and makes it more valuable for them, hosts, and sponsors too.

Why Do You Need an Event App, Anyway?

A mobile conference app can turn your event up a notch, enhancing the attendee experience in a wide range of ways. It can:

  • Distribute event information
  • Keep people updated
  • Help attendees stay organized
  • Boost your revenue

There’s also the fact that trade show, convention, and conference apps aren’t rare anymore. Once considered an optional extra, they’re now more of a requirement.

Provide Essential Attendee Information

One of the most useful things an event app can do is provide an interactive map of the event hall. Walking even a small conference, convention, or exhibition hall without a floor plan can be an exercise in frustration. Last-minute changes in exhibits, vendors, and entrances and exits are almost certain, so paper maps can’t be relied upon 100%. An event app provides the ideal solution. If it’s interactive and personalized, so much the better. For instance, attendees can virtually mark booths they want to visit.

Another useful feature is the inclusion of information about exhibitors. This can be as simple as a directory that lists all those attending, together with company info and hall locations. This is a handy asset for all attendees, whether they have a set schedule or not.

It’s impossible to overestimate the convenience of having all the information you need in one place. It’s not easy for attendees to keep track of maps, brochures, business cards, and all the other pieces of paper they accumulate. A great event app makes it easy to keep track of contacts, leads, and other important information.

Create New Opportunities for Engagement

At large events, it’s easy for attendees to feel lost in the crowd. Once people start feeling lost and overwhelmed, their engagement level plummets. They just want to get to their appointments and then get out of the event hall, rather than taking the time to see what else is on offer.

A great app solves this problem by providing useful information that makes it easy to navigate the event. This, in turn, encourages attendees to soak up the content.

With an event app, you can boost attendee engagement in a variety of ways. For instance:

  • Help them see everything they want with an in-app day planner for each day of the event.
  • Send reminders about speakers and other special content, like entertainment.
  • Add geofenced push notifications to tell people about nearby content.
  • Provide real-time updates about last-minute changes.
  • Connect with an in-app forum and message system to communicate with you, the organizer, as well as exhibitors and other attendees.

Gather Valuable Information

There are many potential benefits for event attendees, but an event app can help you out too. For instance, it can track attendees as they move around the event hall. This means you can see which booths, speakers, and other activities are most popular. With this kind of information, you can make future events better by including more of the popular content. This detailed data can even help you land new sponsors and exhibitors.

Pro Tip: Be careful about selling attendee information and event data to exhibitors and sponsors. Mishandling visitor information is not good for reputation management.

Create Monetization Opportunities

As the event host, you can even add monetization opportunities to your app, like

  • In-app purchases
  • Product showcases

In-app advertising is often very attractive to sponsors.

event app

What to Include in an Event App

The key to a great app is simple: Think like your attendees. What will they be doing during the event? How can an app help them do it better?

Using these questions as a starting point ensures you end up with an app that’s genuinely helpful and attendees want to use. Then you can take it a step further by adding features that are useful at your end, such as data-gathering features and monetization options.

With your attendees’ needs in mind, what are the essential app features?

1. Exhibitor List and Site Map

Even the most bare-bones mobile app should include a list of exhibitors and a map of the event hall. Ideally, the map should be one that users can modify to mark locations they want to visit.

2. Planner

Make it easy for attendees to plan their daily schedules with an in-app calendar. Include appointment slots, and let them add speakers and other content to their personal schedules.

Even better? Integrate the schedule with the map so that an event or appointment added to the planner also marks the map location.

3. Reminders

Enhance the planner with an option to send reminders for upcoming appointments, speakers, and other content. For each time-limited event, allow users to opt-in to scheduled reminders.

Pro Tip: Make sure that reminders and notifications (See below.) are opt-in, so visitors only receive reminders for events they express interest in. Otherwise, you risk annoying people with a constant barrage of unwanted reminders. At that point, they may uninstall the app.

4. Push Notifications and Location-Based Messages

Geofenced push notifications are location-based messages the app sends to people based on where they are. For instance, you can set up a message to trigger based on proximity to a sponsor booth or product demonstration. Or a geofenced message could remind people of the after-party when they leave the event.

Push notifications are also a good way to tell attendees about last-minute changes. For example, if a popular scheduled event is running late or a booth has moved to a new location, send push notifications to inform every attendee at the same time.

5. Social Media Integration and Networking

If people are enjoying your event, they’ll want to talk about it on social media, so make it easy for them to promote your event! Integrating your mobile app with the most popular platforms helps drive attendee engagement and social media buzz. It’s a win-win.

An integrated forum and messaging system can also boost event engagement. If great user experience makes it easy for people to connect and make new contacts, they’ll naturally engage more with your event.

Ease Is the Name of the Game

A conference, convention, or trade show is a major undertaking with huge potential for your company. But the bigger the event gets, the harder it is for attendees to achieve everything they want to. A mobile event app helps streamline and organize the attendee experience. It’s then easier for them to focus on their goals and stay engaged throughout the event. That means a more successful event, with more satisfied attendees, and a bigger boost for your brand.

Jack Connolly

Executive Creative Director

As an experiential creative director, Jack prefers to draw outside the lines. He tells stories with original content and impactful design to ignite meaningful conversation.


Jack brings 20 years of event industry knowledge to ProGlobalEvents. He specializes in building live & virtual platforms for audiences to connect, engage and immerse themselves in the power of a shared experience. His skills range from ideation and concept development to defining an attendee journey through storytelling and design.

Jack understands the creative process is not linear, but a collaborative process between agency and client. He manages teams of designers and technology developers to pioneer impactful brand experiences. His diverse skillset and leadership ensure for award-winning results and memorable impressions.


In 2019, BizBash named Jack one of the top event designers in North America. SXSW awarded his work the “People’s Choice in Innovation” in 2021.

Jerome Nadel

Chief Marketing Officer

Jerome Nadel is Internationally experienced design-led marketing executive (CMO and GM) with a track record of improved market position, revenue growth, and M&A. He is an advance degreed psychologist and user experience product/service design expert, board member and advisor.


Prior to joining ProGlobalEvents |ProExhibits |XtendLive, he has had a variety of chief marketing officer and chief user experience officer roles at companies including Rambus, BrainChip, Human Factors International, SLP InfoWare, Gemplus, and Sagem. He started his career in the IBM Human Factors Labs.


He is also an avid cyclist with National and multiple California State Champion titles.

Ivan Fujihara

Chief Financial Officer

Ivan brings 25+ years in senior level management experience from a variety of technology industries.  His background includes accounting management, analytics and audit management for technology companies.  He has worked with companies such as THX, Ltd, Recruitology , Double Click, Creative Labs and more.  Ivan has also served on the board of Lincoln Families, a non-profit that supports East Bay children with the objective of disrupting the cycle of trauma and poverty.

Matt Rulis

Vice President of Sales

Matt is a marketing professional and has been managing marketing strategies, campaigns and environments for a diverse client base for over 15 years. From a service perspective, Matt and his team of Account Executives focus on fostering relationships to uphold a greater than 99% customer satisfaction rating year-over-year. Additionally, with extensive experience on the client-side of the industry, he understands that alignment between expectation and budget is paramount to a successful project. As a result, ProGlobalEvents' clients can expect a competitive advantage paired with top quality products and services. Matt is an avid fly-fisherman, enjoys most outdoor activities and is a true college football fanatic.

Tom Foley

VP of Operations

Heading the fabrication side of ProGlobalEvents is exhibit and event industry veteran, Tom Foley. For over 35 years he has been responsible for building amazing exhibits and environments for clients. Tom started out in the production area and has broad experience in project and operations management. He currently oversees production, warehouse, graphics and project management departments. Tom studied machine tool technology and welding before entering the industry. As a true "builder" he also enjoys restoring and modifying classic American cars.

Dick Wheeler


Dick serves as President of ProGlobalEvents and President of ProExhibits and is a board member of CEMA (Corporate Event Marketing Association). At ProExhibits he has been nationally recognized as an innovator and driving force in the fast-growing trade show exhibit and event industry. Under his leadership in 1997, the firm received INC magazine’s INC 500 award as one of America’s fastest-growing companies. His informative articles on developments and innovations in the trade show exhibit and event industry have appeared in national trade publications. Dick has a B.S. degree from Wittemore School of Business & Economics at the University of New Hampshire and has completed the Entrepreneurial Executive Leadership Program sponsored by MIT, YEO and INC. He is actively involved in Vistage, an interactive group of over 20,000 CEO’s and presidents worldwide and is a member of CEMA and EDPA.

Jody Tatro

Chief Executive Officer

In addition to being CEO of ProGlobalEvents, Jody is also the CEO of ProExhibits. With Jody at the helm, the company has been recognized repeatedly as one of the Top 50 Women Owned Businesses in Silicon Valley. She has set the outstanding client service standards for which the firm’s account management team is noted. Jody is a recipient of the YWCA’s Tribute to Women Award, the Junior League Community Volunteer Award and is listed in Who’s Who of Women in Business. Following her graduation from California Polytechnic State University in San Luis Obispo, Jody held various sales positions in several technology companies.